Privacy

Jintus Labs privacy policy

Jintus Labs is built around protecting privacy. This page explains, in plain English, what the apps and website do, and what happens only if you choose to contact support through the website or by direct email.

Approach

How Jintus Labs is intended to operate

Privacy-first approach

Jintus Labs apps do not require account creation and do not collect, sell, or share personal data.

No analytics or advertising tools by default

Jintus Labs apps do not use analytics SDKs, advertising SDKs, or other tracking tools unless they are explicitly added later and this policy is updated first or at the same time.

The apps themselves

When Jintus Labs says an app does not collect personal data, that means the app does not ask for, track, upload, sell, or share personal data as part of normal use. Apps are designed to work locally instead of depending on internet services when they do not need them.

No sale or advertising sharing

Jintus Labs does not sell personal data or share personal data for advertising or other unrelated purposes. Any information you choose to share is used only for support, troubleshooting, and improving the app.

Website

How the website is intended to behave

Website privacy

This website is intended to be a simple public information and support site. It does not use analytics, tracking cookies, marketing pixels, chat widgets, newsletter signups, or embedded third-party marketing tools. If you choose to use the support form, the website sends the information you enter to Jintus Labs support so your request can be answered.

Support email

What happens when you contact support

If you contact support

If you choose to use the support form or email support, Jintus Labs may receive whatever you decide to send, such as your reply email address, message contents, app name, app version, device or OS version, screenshots, a voluntarily uploaded JSON repair report for STLa, attachments you send by email, or other troubleshooting details.

How support information is used

Support information is used only to respond to your request, troubleshoot issues, and improve the app.

How support information is kept

Jintus Labs will try to keep support information only as long as reasonably needed for support, troubleshooting, and basic records, and then delete it when it is no longer needed, unless law requires otherwise. If you upload a JSON repair report through the support form, the website does not keep a separate stored copy after it is processed for sending. The retained copy is the one that arrives in the support mailbox.

Updates

How this policy evolves

Policy updates

This policy may be updated over time. The current version will be posted on this website.